ENHANCING LEADERSHIP WITH INFORMATION AND COMMUNICATION TECHNOLOGIES (ICTs) UTILIZATION IN ORGANIZATIONS

ABSTRACT


This study focuses on enhancing leadership with ICT utilization in organizations. The study was carried out in the five divisions of Kampala city council in Kampala district. The respondents chosen for the study were drawn from top-level management, middle level management and lower level management.

The study revealed that ICT enhances leadership of organizations in many ways for instance ICT enhances timely delivery of services.

The study acknowledges that ICT plays a vital role in the lives of organizations like KCC in particular and Uganda in general thus a closer attention and consideration of ICT utilization in leadership activities is very necessary. Emphasis of this will bring about better delivery of services in organizations like K.C.C.

However, the study also found out that there are many challenges and obstacles in using ICT to enhance leadership of organizations and went ahead to suggest remedies to address the same.

MWESIGYE ABAATI SELIE